Contact VSee Customer Service
How to Reach a Person at VSee
Verified Contact Information
Customer Service Number:
-
1-650-614-1746
VSee Emails:
Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
VSee Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular VSee Phone Number
1 (650) 614-1746
Average Calls duration
1 minute
Most Popular VSee Email Address
help@vsee.com
VSee Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (1% reported full resolution)
VSee Customer Service Rating
3 out of 5
Call Volume by Day
View full overview ›
VSee Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular VSee Phone Number | 1 (650) 614-1746 |
| Average Calls duration | 1 minute |
| Most Popular VSee Email Address | help@vsee.com |
| VSee Live Agent Availability | 16% of callers successfully reach a real person |
| Issue Resolution Rate | Low (1% reported full resolution) |
| VSee Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Prepare before the call to VSee | Nothing, email or phone number |
Call Volume by Day
Contact Information
VSee Website:
VSee Help Center:
Summary of VSee Customer Service Calls
492
TOTAL
CALLS
CALLS
00:44
AVG CALL
DURATION
DURATION
1%
ISSUE
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VSee?
Product/ Service Question:
- “VC pro five box has froze up cannot access any of the channels.”
- “My Vsee 6 plus that’s 6 months old quit working”
- “Box not working”
Request for Information Question:
- “Questions about my local news channels”
- “Don't know how to record a program”
- “How to get firmware updated on my v6 pro”
Shipping and Delivery Question:
- “Shipping question”
- “Shipping”
- “Missing order”
Website/ Application Question:
- “Netflix app update”
- “Not downloading apps”
- “Install problem”
Account Question:
- “Can’t log in”
- “Box is locked”
- “500 code”
Staff Question:
- “No service”
- “No service under maintenance screen continual”
Return/ Replace Question:
- “Return”
- “Incorrect delivery address”
- “We didn’t receive correct remote”
Payments and Charges Question:
- “Get 50 boxs on discount”
- “Offer military discount”
Activation/ Cancellation Question:
- “Can’t activate when I get to English?”
- “My box not activated. I just bought it”
Refund Question:
- “Refund on returned vseebox”
Other Question:
- “Vseebox isn't operating properly”
- “Remote problems”
- “Can not bring up programming”
Compare VSee Customer Service To
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VSee