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VSee

VSee

vsee.com
What is your customer experience with VSee?

VSee Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • VSee has 1.7 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great when works.
    Cons: Freezing accounts and wrong channel displays, Freezing and having multiple shorts, I bought two boxes sent one back to many ptoblems.

  • Recent recommendations regarding this business are as follows: "Talking to a person", "Love product till it stopped working and company won't respond .only 6 months ild", "0", "Don't buy vsee", "Have patience".

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Media from reviews

VSee - Make sure correct shipping address
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Top VSee Reviews

Positive Review

"Appointment"

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I need to set an appointment with Dr. Tara Eyma. I also need to get my prescription filled I have not left. Thanks!

Critical Review

"Lost Peacock App?"

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Trying to retrieve Peacock App. Help chat not very much help. Had to go to a friend who has VSee to accomplish the retrieval. He went thru the process in a few...

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Anonymous
map-marker Buffalo, New York

Box volume keep fluctuating really loud and really low

Cant contact anyone been going on 3 days the volume on the vSee box I purchased a week ago keeps fluctuating loud then very low I tried the props nothing working I read I fooled cant find how to fix this problem everything else its working fine so far as I can see Im very frustrated from the volume going up so loud on its own please help thanks

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User's recommendation: Talking to a person

Charles J Slr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Screen freezing

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Freezing accounts continually on all stations and platforms, especially ESPN, ESPN+, and ESPN2, and all channels.

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Loss:
$350
Cons:
  • Freezing and having multiple shorts

Preferred solution: Full refund

User's recommendation: Don't buy vsee

Neal M Yip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hickory, North Carolina

Box shutting self off

Nothing has changed. I wish I could get hold of them.

At least I have heard from you.

Thank you. Yes I would like anything you can think of and thank you so much!

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User's recommendation: Love product till it stopped working and company won't respond .only 6 months ild

Brad R Wvp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lancaster, Pennsylvania

Question with my box

Updated by user Jun 11, 2025

Waiting on a rep to call back

Original review May 27, 2025

My first box that was purchased has heat live and live ultra apps; the second box that I purchased does not have heat live, and I'm wondering why or how I can put it on my other box. I would like a phone call at 610-401-****.

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Adhira Yfz
map-marker Hot Springs Village, Arkansas

Intermediate delays on channels even after rebooting

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No answer! Phone disconnects as soon as it is dialed what shitti customer service!

Please connect me right away! I shouldnt have to write a 100 symbol letter to contact someone

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Charles J Slr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong channel

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Updated by user Apr 14, 2025

Vsee not worth the price

Original review Apr 13, 2025

Showing deported fox, need Fox Sports One. I want my money back.

Resolve now.

Why such poor service? Why does the screen take multiple reboots?

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Cons:
  • Freezing accounts and wrong channel displays

Preferred solution: Full refund

ERIN V Utm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carnegie, Pennsylvania

I cannot connect to netflex

It says that my service cannot connect. I have already spoken to Netflix. It seems to be the V See Pro box.

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Anushka Ote

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orangeville, Utah

Help with setup

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I was trying to call for information on the V5 box, I need to talk to someone. I cant find the information I need, and Nobody answered my call

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User's recommendation: The remotes are hard to setup

Shukri Qsc
map-marker Okatie, South Carolina

No one came and answered my call

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No help with my problems I want to add pandora to my new box. I need help so that I can listen to my music.

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Anonymous
map-marker Chicago, Illinois

Lost Peacock App?

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Trying to retrieve Peacock App. Help chat not very much help.

Had to go to a friend who has VSee to accomplish the retrieval.

He went thru the process in a few minutes and now I have to find the process to update the app.

Still working on it. So, found the App, now have to try and update it and then download it onto my TV so that I can watch some great movies on Peacock.

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BrianJ M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want closed captions

You didn't answer my question. I don't want to pay for technical assistance.

Just tell me how to get closed captions on my v see elite box. It shouldn't be so difficult to get an answer.

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Preferred solution: An answer

User's recommendation: Have patience

Anonymous
map-marker Johnson City, Tennessee

Can’t find our local channels

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Could NEVER get hold of someone who could help me!!! Frustrating.

Tried the chat was asked one question and I answered it and they never answered. I finally hung up

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Jeanene Tlx
map-marker Peachtree City, Georgia

Box freezing

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Updated by user Apr 24, 2025

HORRIBLE

Original review Apr 23, 2025

Never could speak with a representative!!!{{Redacted}}

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Andria Qmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rapid City, South Dakota

Frustrated with vsee 3 plus not working right

Remote won't restart box after being turned off. Switches channels randomly white watching.

Volume doesn't get very loud. Can I pair both tv and soundboard to this remote?

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Anonymous
map-marker New York, New York

Subtitles not synced

Could you please send me SPECIFIC instructions to sync subtitles.

Thank you

Why are you asking me to rate you?

You havent even answered my question

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Lorrayne Nel
map-marker Ann Arbor, Michigan

Box not working right

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Updated by user Mar 31, 2025

It doesn't work right

Original review Mar 07, 2025

Well, customer service should be automatic.I have no idea what number I'm trying to get to now.There's no update being done on my v c box pro three

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